Refund Policy
At Ur Nail Art, we strive to provide high-quality digital products designed to help you learn and create with confidence.
Due to the nature of digital downloads, all sales are generally final. However, we aim to be fair and supportive to our customers.
📌 Digital Product Policy
All our products are digital downloads, which means:
- No physical item will be shipped
- Once the product is accessed or downloaded, it cannot be returned
❌ No Refunds After Access
Because our products are delivered instantly, we do not offer refunds once the product has been accessed, downloaded, or delivered.
✅ Exceptions (We’ve Got You Covered)
We may offer a refund in the following cases:
- You were charged incorrectly (duplicate payment)
- You did not receive access to the product
- There is a technical issue that we are unable to resolve
💡 Support First Approach
If you experience any issues accessing or using your product, please contact us.
Our team is happy to help you step-by-step and ensure you get full value from your purchase.
⏳ Refund Request Window
All eligible refund requests must be made within 7 days of purchase.
🔄 Chargebacks & Disputes
Before initiating a chargeback, please contact us first. We are committed to resolving any issue quickly and fairly.
📞 Contact Us
For any questions regarding refunds, reach out to us at: